Privacy Policy

Data Controller Statement
At VIMEA WELLNESS (operated by VIMEA LTD, a company registered in England and Wales), we are dedicated to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our store. For the purposes of applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Singapore Personal Data Protection Act (PDPA), VIMEA LTD is the official Data Controller responsible for your personal data.

1. Information We Collect
When you purchase a personal care device or register an account with us, we collect necessary personal information provided by you (such as your full name, delivery address, email address, phone number, and IP address) exclusively to fulfill your order, manage logistics, and maintain secure account infrastructure.

2. Secure Payment & PCI-DSS Compliance
Your payment transactions are fully encrypted and processed through certified international gateways (such as Visa, MasterCard, and Stripe). All transactions are handled securely in compliance with PCI-DSS Level 1 standards. VIMEA LTD does not store, view, or retain your raw credit card details on our servers.

3. Disclosure & Third-Party Processing
We will never sell, rent, or trade your personal data to third parties for marketing purposes. To deliver a seamless shopping experience, we share necessary data solely with trusted infrastructure partners (such as secure payment processors, cloud hosting under LiteSpeed architecture, and international logistics providers).

4. Cookies & Tracking Technologies
We use essential cookies to ensure a smooth browsing experience, remember items in your shopping bag, and maintain secure active sessions. You may adjust your browser settings to refuse cookies, though certain storefront features may be affected.

5. Data Retention & Your Legal Rights
We retain your personal data only for as long as necessary to fulfill transactions, satisfy legal/tax accounting obligations, or resolve disputes. Under UK GDPR and Singapore PDPA, you hold the following absolute rights:
• Right to Access & Rectification: Request a copy of or update your personal data.
• Right to Erasure (“Right to be Forgotten”): Request the permanent deletion of your personal records.
• Right to Restriction & Objection: Limit or object to how we process your data.
• Right to Data Portability: Request a copy of your data in a structured, machine-readable format.

6. Contact Our Privacy Officer
To exercise any of your legal privacy rights, request data deletion, or submit a formal inquiry regarding how your information is handled, please contact our Privacy Representative directly:

• Data Controller: VIMEA LTD
• Company Registration Number: 17366046
• Privacy Email: support@vimeawellness.com
• Registered Address: 128 City Road, London, EC1V 2NX, UNITED KINGDOM

Last Updated: July 28, 2026 | VIMEA LTD Legal & Operations Team